At Alphacargo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to ensure its security. By using our services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect the following types of personal information to provide you with our cargo courier services:
- Personal Identification Information: Name, address, email address, and other contact details.
- Shipment Information: Cargo details, delivery and pickup addresses, tracking numbers, and any special handling requests.
- Financial Information: Payment details such as credit card information or bank account details when necessary.
- Communication Data: Any correspondence between you and Alphacargo, including inquiries, customer support, and feedback.
- Location Data: GPS tracking for real-time shipment updates.
2. How We Use Your Information
We use your personal data to:
- Provide, operate, and maintain our courier services.
- Process and complete your shipments, including handling payments and providing tracking information.
- Communicate with you regarding your shipments, service updates, and any issues related to your deliveries.
- Improve our services based on your feedback and interactions.
- Comply with legal obligations and protect against fraud.
3. How We Share Your Information
We only share your personal data in the following circumstances:
- Service Providers: With third-party partners such as delivery agents or payment processors who assist in providing our services.
- Legal Obligations: When required by law, regulation, or government requests, or to enforce our rights or defend against legal claims.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. This includes secure encryption methods and restricted access to personal information.
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: If any information is inaccurate, you can request that we update or correct it.
- Deletion: You can request the deletion of your personal data, subject to any legal obligations we may have to retain it.
- Opt-Out: You may opt out of receiving marketing communications from us at any time.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website and improve our services. You can control the use of cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for the privacy practices of third parties. Please review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and the revised policy will take effect upon posting.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via email at [Email Address].