1. Introduction
These Terms and Conditions govern the use of the services provided by Alphacargo ("we," "us," or "our"). By using our cargo courier services, you agree to be bound by these terms, including our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Services Provided
Alphacargo provides courier and transportation services for cargo and goods. We offer a variety of services that include but are not limited to the pickup, transport, and delivery of goods. The specific details of the services you receive will depend on the terms agreed upon when you arrange for the shipment.
3. User Responsibilities
As a user of Alphacargo's services, you are responsible for the following:
Providing accurate and complete information regarding your shipment.
Ensuring that all goods shipped comply with local, national, and international laws and regulations.
Properly packaging your goods to prevent damage during transit.
Paying for all services provided by Alphacargo in a timely manner.
4. Prohibited Items
You agree not to ship any of the following prohibited items using Alphacargo's services:
Hazardous materials, explosives, or flammable items.
Illegal substances or items.
Perishable goods without appropriate arrangements.
Counterfeit or fraudulent items.
Any other items restricted by law or our internal policies.
If you attempt to ship prohibited items, we reserve the right to refuse or suspend services and may report such activities to relevant authorities.
5. Shipping and Delivery
We will make every effort to ensure your shipments are delivered on time. However, Alphacargo is not responsible for delays caused by factors outside of our control, such as weather conditions, customs delays, or other unforeseen circumstances. Delivery times provided are estimates and not guarantees.
6. Loss or Damage
While we take every precaution to ensure the safe transport of your goods, Alphacargo is not liable for any loss or damage to goods during transit unless otherwise agreed in writing. You may have the option to purchase additional insurance coverage for your shipment.